This is where we answer the most common questions our customers have.
What is the lead-time?
Normal service lead time will be 2-3 days. For express service, if we receive all the required artwork and order is placed before 12pm, the banner stand can be ready within 1-2 days (excluding weekends and public holidays). Please note, due to the Covid situation, lead time may take about 7 to 14 days.
Do you provide delivery?
Yes, we do. Delivery charge will be $20. Delivery to remote or protected areas are subjected to a delivery charge of between $30-$60. At times, we offer free delivery as we have special promotions running throughout the year!
Do you ship overseas?
Yes, we’ll ship your package anywhere in the world. Contact us for the shipping rates. Please note that any taxes, import duties and/or clearing charges that is imposed at the destination is the responsibility of the buyer.
Do you provide art work?
Of course! Contact us for the rates.
What is you mode of payment?
We accept PayPal and bank transfers (for local orders).
Do you provide term payments of 30 days, 90 days, etc?
Yes, we do. However they are subjected to additional charges 30% to 50% for total order price.
We will be having an exhibition in Singapore. Can you help us set up our booth?
Yes, we have assisted a lot of our overseas customers that is coming to Singapore for exhibitions or conventions.
If there are any other questions not answered here:
Do contact us at firstname.lastname@example.org for more information. We are more than willing to help you!